Privacy Policy

RIVERVIEW SS PROPERTIES LIMITED (trading as Homing People)

Last updated: 18th March 2026

1. Who We Are

RIVERVIEW SS PROPERTIES LIMITED (Company No. 16938238), trading as Homing People, is a property solutions company providing:

Direct property purchase services to homeowners

Structured residential property supply to housing providers and accommodation partners

Registered Office:

Devonshire House, 1 Mayfair Place, London, England, W1J 8AJ

Email: [email protected]

For the purposes of UK data protection law, we are the Data Controller of your personal data.

2. What Personal Data We Collect

We may collect and process the following personal data:

Information You Provide Directly

First name and last name

Phone number

Email address

Property address

Details about your property or housing requirements

Organisation name (for partnership enquiries)

Any information you include in enquiry forms

Communication Data

Records of phone calls

SMS communications

Email correspondence

Appointment bookings

Technical & Usage Data

If you visit our website, we may collect:

IP address

Browser type and version

Device information

Pages visited

Time spent on site

Referral source

This may be collected via tools such as Google Analytics and advertising platforms including Meta (Facebook).

3. How We Use Your Information

We use your personal data to:

Respond to property enquiries

Provide property purchase offers

Discuss housing partnership requirements

Arrange appointments and consultations

Send SMS updates regarding your enquiry

Improve our website and services

Comply with legal and regulatory obligations

We do not sell your personal data.

4. Legal Basis for Processing

Under UK GDPR, we process personal data under the following lawful bases:

Legitimate Interest

Responding to enquiries

Assessing property suitability

Communicating regarding services

Consent

Sending marketing SMS or promotional communications (where applicable)

You may withdraw consent at any time by replying STOP to SMS or contacting us directly.

Legal Obligation

Compliance with anti-money laundering regulations

Regulatory reporting requirements

5. SMS Communications

If you provide your phone number, we may send:

Service-related SMS messages

Appointment confirmations

Follow-up communications

Marketing messages (where consent is given)

Message frequency varies.

Message and data rates may apply.

You can opt out at any time by replying STOP.

6. How We Store and Protect Your Data

We store personal data securely using:

GoHighLevel CRM

Secure email systems

Encrypted communication platforms

We implement appropriate technical and organisational measures to protect your data from:

Unauthorised access

Loss

Misuse

Disclosure

Access to personal data is restricted to authorised personnel only.

7. Data Retention

We retain personal data only for as long as necessary to:

Provide our services

Fulfil legal obligations

Resolve disputes

Typically:

Enquiry data: up to 6 years

Marketing data: until consent is withdrawn

Transactional records: in line with statutory requirements

8. Third Parties We May Share Data With

We may share personal data with:

CRM providers (GoHighLevel)

Analytics providers (e.g. Google Analytics)

Advertising platforms (e.g. Meta)

Professional advisers (legal, compliance)

Regulatory authorities where required

All third parties are required to handle data securely and lawfully.

9. International Data Transfers

Some third-party service providers may store data outside the UK.

Where this occurs, we ensure:

Adequate safeguards are in place

Standard Contractual Clauses are used where required

UK GDPR compliance is maintained

10. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to:

Improve website functionality

Analyse visitor behaviour

Support advertising campaigns

For more details, please see our Cookie Policy.

11. Your Rights

Under UK data protection law, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict processing

Object to processing

Request data portability

Withdraw consent

To exercise your rights, email: [email protected]

12. Complaints

If you believe your data has been handled improperly, you may contact us directly.

You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)

https://ico.org.uk

13. Changes to This Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised “Last updated” date.